Benefits:

Employee discounts
Flexible schedule
Free uniforms
Training & development

Benefits/Perks:

Sign-on bonus (permanent hire)
Competitive pay
Flexible schedule
Employee discounts
Ongoing training

Company Overview:

Capriotti’s Sandwich Shop is a fast-growing, fast-casual restaurant brand with over 100 locations and a strong focus on aggressive expansion. We pride ourselves on quality, service, and a fun, fast-paced work culture driven by our people. Every team member matters, and every contribution counts.

Job Summary:

As Assistant Manager, you are the face of Capriotti’s — ensuring every guest enjoys uncompromising quality and service. You’ll lead the team to deliver hot food hot, cold food cold, fresh ingredients, and a spotless shop, all with a genuine smile.

Responsibilities:

✅ Team Leadership

Recruit, hire, and retain top talent
Coach, develop, and motivate team members following Capriotti’s training standards
Identify development needs to foster growth and retention

✅ Scheduling & Operations

Prepare fair, cost-conscious schedules without sacrificing guest satisfaction or morale
Maintain high service standards and uphold company culture

✅ Food Quality & Compliance

Ensure proper preparation, portioning, and presentation of all menu items
Uphold Capriotti’s recipes for consistent guest experiences
Oversee compliance with health, safety, and maintenance regulations

✅ Financial & Sales Management

Handle cash management, deposits, cost of goods, labor, and other financials
Promote a “salesmanship” culture at the counter with suggestive selling techniques
Manage purchasing, inventory, and waste control effectively

✅ Marketing & Communication

Support local and brand-wide marketing initiatives
Communicate effectively with team members, guests, vendors, and corporate
Build trust across all shop relationships

✅ Problem-Solving & Resilience

Analyze challenges and make sound decisions
Stay calm and adaptable under pressure and shifting priorities

Qualifications:

Service-oriented with a strong desire to help others
Time management skills; able to multitask while maintaining focus on guest experience and product quality
Tech skills: POS system experience; computer literacy (email, spreadsheets, documents)
Food Handler Certification (or ability to obtain one)

Physical Requirements:

Work in temperatures from 0°F to 100°F
Stand/move for extended periods
Lift 50 lbs. up to 10 feet; balance and carry 25 lbs. up to 50 feet

If you’re ready to wear many hats, grow your career, and bring passion and excellence to a dynamic team, Capriotti’s Sandwich Shop wants to hear from you!

Compensation: $17.00 per hour

Founded in 1976 in Wilmington, Delaware by siblings Lois and Alan Margolet, Capriotti’s was born from a desire to create something unique while honoring family heritage. To this day the whole roast turkeys, quality meats & cheeses, and fresh rolls and produce continue to impress our patrons and earn awards across the country.

Sharing Our Passion One Sandwich at a Time: Accomplishing the Capriotti’s mission begins and ends with you. You are the face of the company and will provide Uncompromising Standards of Quality and Service by ensuring Hot food is always served hot, cold food cold, all food fresh, in a clean environment, in full uniform with a smile.

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